WhatSyncGallabox vs WATI: which WhatsApp platform should your team use?
Gallabox vs WATI compared for 2026: pricing in INR and USD, seats, chatbot and WhatsApp Flows builders, integrations and fit.
· 6 min read
The quick answer
Gallabox and WATI are close: both sell the official API with a team inbox, broadcasts and a no-code bot builder. Gallabox leans toward Indian sales teams; WATI is broader.
- Indian sales team using Razorpay, Zoho or HubSpot: Gallabox
- Global business or larger ecosystem: WATI
- Lead forms and bookings inside WhatsApp: look at Gallabox's Flows builder
At a glance
| Decision | Gallabox | WATI |
|---|---|---|
| Best for | Indian sales and service teams | Growing teams worldwide |
| Entry plan (reported) | Growth $89/month billed yearly, or about ₹2,399 to ₹2,999 a month | Growth from $59/month billed yearly |
| Users on entry plan (reported) | Sources say 3 or 6 | Small seat count |
| Builders | No-code chatbot and WhatsApp Flows | No-code chatbot and AI agent |
| Connectors | Sheets, Razorpay, Shopify on Growth; Zoho, HubSpot on Scale | Shopify, HubSpot and more |
Reported software prices as of October 11, 2026, before tax. Sources disagree, so confirm on each vendor's page. Meta's own WhatsApp message charges are extra unless stated.
What each one is
Gallabox is an Indian WhatsApp Business API platform for sales and support teams. It has a no-code chatbot builder, a WhatsApp Flows builder for lead forms, bookings and surveys, and connectors for Google Sheets, Razorpay, Shopify, Zoho CRM and HubSpot.
WATI covers similar ground with a larger customer base outside India, an AI agent and a wide integration list.
Pricing
Gallabox's Growth plan is reported at $89 a month billed yearly in USD, and between ₹2,399 and ₹2,999 a month in INR depending on billing. Scale and Pro sit above it. Sources disagree on whether Growth includes 3 or 6 users; extra users are reported at about ₹1,245 or $15 a month.
WATI's Growth plan is reported at $59 a month billed yearly or $69 monthly.
Meta's charges come on top
Both platforms use the official WhatsApp Business Platform, so you pay Meta for each delivered template message on top of the software fee. The rate depends on the message category and the recipient's country. Meta's October 1, 2026 pricing update also made replies inside the 24-hour customer service window billable; check how each platform passes that through before comparing totals.
The number to compare is not the plan price. It is the plan price plus your expected message volume times each platform's per-message rate, including any markup it adds over Meta.
Which one to pick
Choose Gallabox if your team sells in India, collects payments through Razorpay, and wants leads to land in Zoho or HubSpot.
Choose WATI if you operate in several countries or want the larger ecosystem of templates, partners and integrations.
Where WhatSync fits
WhatSync is not a broadcast or campaign tool, so it does not replace either platform here. It covers two jobs these platforms leave to you: keeping every WhatsApp conversation on the right Attio record, and letting an AI app such as Claude or ChatGPT read your chats and send approved messages through the WhatsApp MCP server.
Questions
- How many users does Gallabox include?
- Sources disagree. Some report 3 users on Growth and 6 on higher plans; others report 6 on every plan. Check Gallabox's pricing page.
- Does Gallabox support WhatsApp Flows?
- Yes. Gallabox has a builder for WhatsApp Flows, Meta's in-chat forms, for lead capture, bookings and feedback.
Sources
Gathered on October 11, 2026 from vendor pages, app store listings and third-party reviews. Where sources disagreed we say so. WhatSync publishes this article and is not one of the two products compared. External links use nofollow.
- Gallabox pricing: Growth, Scale and Pro plans and connectors.
- Gallabox WhatsApp Flows: Forms for leads, bookings and surveys.
- Gallabox on the Shopify App Store: Order notifications and cart recovery.
- WATI pricing: Plans, seats and message charges.
- Meta: pricing on the WhatsApp Business Platform: Per-message rates by category and country.
Keep reading
Want your WhatsApp chats in your CRM or your AI agent?
WhatSync puts WhatsApp conversations into Attio and lets Claude, ChatGPT and other AI apps read them and send approved replies. Use a linked number or the official Business API.