WhatsApp for Claude Cowork
Cowork handles longer tasks across Claude. With WhatSync, it can use saved WhatsApp messages in reports and follow-up drafts.
How do you connect WhatsApp to Claude Cowork?
Claude Cowork uses the same connectors as Claude. Add WhatSync as a custom connector in Claude's settings, sign in, and link your WhatsApp. Cowork can then read the chats you choose while it works on a task.
- Works in
- Claude Cowork on desktop, web and mobile, subject to plan and admin access
- You need
- A paid Claude plan: Pro, Max, Team or Enterprise. Claude Desktop for tasks that access files on your computer. WhatsApp on your phone, or a WhatsApp Business API number.
- WhatSync server
- Hosted for you. Nothing to run yourself.
What Claude Cowork can do with your WhatsApp
Reports with the real story
A weekly client report that includes what the client said on WhatsApp, not just email.
Turn chats into files
Ask Cowork to collect every order from a group into a spreadsheet.
Follow-ups in one pass
Cowork finds who you promised something to and drafts each follow-up for you to approve.
Add WhatSync to Claude Cowork
You sign in to WhatSync once. No API keys to paste. Check what you need above first.
Add the connector in Claude
In Claude, open Customize, then Connectors, then Add custom connector. Name it WhatSync and paste the server URL. If you already added WhatSync to Claude, skip this: Cowork uses the same connectors.
https://whatsync.app/api/mcpSign in to WhatSync
Click Connect and sign in with Google or your email.
Link your WhatsApp
Open your WhatSync dashboard and link your personal WhatsApp from Linked devices on your phone, or connect the WhatsApp Business API. If you ask your agent something first, it replies with a sign-in link that works for 15 minutes.
Choose what it can see
On the What's saved page, enable message saving, pick the groups to include and keep any person out. Groups stay off until you tick them. The agent can read permitted messages saved since you enabled saving; linking does not import your entire WhatsApp history.
Things to ask Claude Cowork
Copy one, change the names, and try it.
Go through my WhatsApp chats from this week and make a list of everything I promised someone.
Collect every order from the Orders group since Monday into a spreadsheet on my desktop.
Write a one-page update for the Mehta project using our WhatsApp group and the files in the project folder.
Draft a follow-up for each customer who asked for a quote and has not heard back.
Good to know
You choose which chats are saved, and you can unlink WhatsApp from your phone at any time. How we handle your data.
- Cowork connectors run through your Claude account, so the connection to WhatSync comes from Anthropic's servers, not your computer.
- For per-send review, choose Manual mode and set send tools to Needs approval. Auto or Skip modes can run tools without asking each time.
- Sends are real WhatsApp messages and run when your AI app allows the tool call. Keep send tools on manual approval and review the recipient and text. Asking the agent to wait is not an enforced approval setting.
- Use the Business API for campaigns to customers who opted in. The Business API does not permit unsolicited messages. Linked personal accounts can be restricted for violating WhatsApp's rules.
- Search covers saved message text, file names and captions. WhatSync does not index document contents, transcribe voice notes or read text inside images. A download link is available only when WhatSync saved the file.
- Group searches and replies require a linked personal WhatsApp. WhatsApp Business API tools work with customer conversations, templates and campaigns.
- An unanswered conversation means its latest saved message in the checked period is incoming. It is a follow-up signal, not proof that a question is unanswered or that you owe a reply.
Personal WhatsApp or the Business API
Claude Cowork can tell which one you have and uses the right tools for it.
Your personal WhatsApp
- Link the WhatsApp you already use, like WhatsApp Web
- Chats, groups, files, polls and reactions
- For normal one-to-one use, not bulk sending
WhatsApp Business API
- Templates and campaigns your agent can send
- Meta reviews templates and charges per message
- Only for customers who opted in
Questions
Something else? Ask us.
Do I need to add WhatSync again for Cowork?
Can Cowork send WhatsApp messages while it works?
Can Cowork save WhatsApp files to my computer?
Do I need to install anything?
Does it work with the WhatsApp Business API?
Is WhatSync made by Anthropic?
How much does it cost?
Sources
- Claude Help Center: custom connectors using remote MCP
- Claude Help Center: Cowork requirements and approval modes
We checked these steps against Claude Cowork's own docs on October 13, 2026. Menus change, so a screen may look a little different. WhatSync is not made or endorsed by Anthropic.
Use it in your other AI apps too
One WhatSync account works in all of them. Each guide says what you need.
Put your WhatsApp to work in Claude Cowork
Your WhatsApp keeps working on your phone as normal. Unlink it whenever you like.