WhatSyncAiSensy vs Interakt: the two budget WhatsApp API platforms compared
AiSensy vs Interakt for Indian small businesses: free plans, quarterly and monthly pricing, ecommerce features and message markups.
· 6 min read
The quick answer
Both are Indian, both are cheap, and both resell the official WhatsApp Business API. AiSensy is marketing-first. Interakt is commerce-first.
- Free plan and monthly billing: AiSensy
- Shopify or WooCommerce store: Interakt
- Lowest per-message cost: ask both for their current rate card
At a glance
| Decision | AiSensy | Interakt |
|---|---|---|
| Focus | Broadcasts and marketing | Commerce: catalogs, carts, payments |
| Free plan | Free Forever with limits | Free trial |
| Entry plan (reported) | Basic ₹1,500/month | Starter ₹3,499/quarter for WhatsApp |
| Billing | Monthly or yearly | WhatsApp on quarterly or yearly billing |
| Markup over Meta (reported) | Varies by category | +25% Starter, +10% Advanced |
| Owner | Independent | Jio Haptik |
Reported software prices as of October 11, 2026, before tax. Sources disagree, so confirm on each vendor's page. Meta's own WhatsApp message charges are extra unless stated.
The real difference
AiSensy grew by making WhatsApp broadcasts cheap and easy for Indian businesses, with a free plan to try it. Interakt grew by helping online stores sell inside WhatsApp, with catalogs, order updates, cart reminders and payments.
Both offer a team inbox, broadcasts, basic chatbots and integrations. The pricing and the commerce depth are where they differ.
Pricing
AiSensy's Basic plan is reported at ₹1,500 a month and Pro at ₹3,200, with a Free Forever plan. Interakt's WhatsApp Starter plan is reported at ₹3,499 a quarter or ₹11,999 a year; reviews note that its monthly Starter covers Instagram only. Interakt's Advanced plan is reported between ₹3,499 and ₹3,799 a month depending on billing.
Interakt's markup is reported at 25% over Meta on Starter and 10% on Advanced. AiSensy's markup varies by message category. For high-volume senders the markup matters more than the plan.
Meta's charges come on top
Both platforms use the official WhatsApp Business Platform, so you pay Meta for each delivered template message on top of the software fee. The rate depends on the message category and the recipient's country. Meta's October 1, 2026 pricing update also made replies inside the 24-hour customer service window billable; check how each platform passes that through before comparing totals.
The number to compare is not the plan price. It is the plan price plus your expected message volume times each platform's per-message rate, including any markup it adds over Meta.
Which one to pick
Choose AiSensy for marketing broadcasts, lead follow-up from ads and a free way to start.
Choose Interakt if you sell online and want WhatsApp to handle catalogs, order updates, carts and payments, and you are happy paying quarterly.
Where WhatSync fits
WhatSync is not a broadcast or campaign tool, so it does not replace either platform here. It covers two jobs these platforms leave to you: keeping every WhatsApp conversation on the right Attio record, and letting an AI app such as Claude or ChatGPT read your chats and send approved messages through the WhatsApp MCP server.
Questions
- Is AiSensy or Interakt better for a Shopify store?
- Interakt has the deeper commerce features, including catalogs, cart reminders and payments. AiSensy also connects to Shopify but is built more around broadcasts.
- Can I pay Interakt monthly?
- Reviews report that Interakt's WhatsApp Starter plan is billed quarterly or yearly, and that the monthly Starter plan covers Instagram only. Check the current pricing page.
Sources
Gathered on October 11, 2026 from vendor pages, app store listings and third-party reviews. Where sources disagreed we say so. WhatSync publishes this article and is not one of the two products compared. External links use nofollow.
- AiSensy pricing: Free, Basic and Pro plans in INR.
- Interakt pricing (US): Starter and Advanced plans in USD.
- Haptik on Interakt: Interakt as a Jio Haptik product.
- Meta: pricing on the WhatsApp Business Platform: Per-message rates by category and country.
Keep reading
Want your WhatsApp chats in your CRM or your AI agent?
WhatSync puts WhatsApp conversations into Attio and lets Claude, ChatGPT and other AI apps read them and send approved replies. Use a linked number or the official Business API.